Terms & conditions
Jacob A Tapia
These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Jacob A Tapia. Your use of this service constitutes acceptance of these terms.
True Shine Exterior Services is a trade name of Jacob A Tapia.
If you have any questions regarding privacy, please read our privacy policy: https://trueshine.gotareview.us/privacy-policy
Messaging Consent
Jacob A Tapia sends first-party SMS messages to customers who explicitly opt in through website forms or direct communication. Messages are strictly related to estimates, appointment confirmations, scheduling, service updates, and customer support. No third-party messaging is used. Promotional or marketing messages are only sent when a customer has explicitly opted in. Customers can opt out at any time by replying STOP.
Data Rates and Charges
Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.
Opt-Out Instructions
To discontinue receiving messages from Jacob A Tapia, you can reply "STOP" to any of our messages at any time. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Message Frequency & Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website at https://trueshine.gotareview.us/privacy-policy.
Message Delivery
True Shine Exterior Services does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.
User Obligations
When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.
Compliance with Laws
You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
Changes to Terms and Conditions
Jacob A Tapia reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.
Contact Information
For any queries or concerns regarding these Terms and Conditions, please contact Jacob A Tapia at [email protected]. If you have any questions regarding privacy, please read our privacy policy: https://trueshine.gotareview.us/privacy-policy [insert link to privacy policy]